Tuesday, 1 October 2019

Principles Of Quality Management As Per ISO 9001:2015

DEFINE ISO 9001?

ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations utilize the standard to show the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most accepted standard in the ISO 9000 series and the only standard in the series to which organizations can certify through an ISO 9001 Certification Body. At First the International Organization for Standardization (ISO), published the ISO 9001 in 1987, an international agency composed of the national standards bodies of more than 160 countries. The present version of ISO 9001 was released in September 2015.

WHY ISO 9001 CERTIFICATION IS SHOWN AS ISO 9001:2015 CERTIFICATION?

The fourth edition (ISO 9001:2008) is cancelled and replaced by fifth edition (ISO 9001:2015). This document was being composed by the Technical Committee of ISO “ISO/TC 176/SC 2-Quality Management and Quality Assurance/ Quality Systems” also known as ISO/TC 176 in short. A 3-year transition period has granted to Organizations after the revision has published to migrate their quality management system to the new edition of the standard.

What are the key changes in the standards for ISO 9001:2015Certification?

The key changes in the standards for ISO 9001:2015 Certification are
  1. There is no quality manual.
  2. Its emphasis on organizational context and risk-based thinking.
  3. There is no requirement for the management representative.
  4. The standard does not include a specific clause for “Preventive Actions”.
  5. The terms “document” and “records” has replaced with the term “documented information”. Documented procedure in ISO 9001:2008 have replaced by maintained documented information and Documented record in ISO 9001:2008 have replaced by retained documented information.
  6. The term “product” was used in 2008 version of the standard. This term also included services. This term has been changed to Product and Services.
  7. In addition to the term “continual improvement,” another term “improvement” has been introduced.
  8. Outsourcing is now an external provider. The term “purchased product” has replaced with “externally provided products and services”. The term “supplier” has replaced with “External provider”. Control of external provision of goods and services address all forms of external provisions.
  9. The new standard does not make any reference to the exclusions which was only for clause 7 in ISO 9001:2008, However in ISO 9001:2015 Certification after proper justification any of the requirement of this international standards may not be included in the scope, provided it does not affect the organization’s ability or responsibility to ensure the conformity of its product and services and the enhancement of customer satisfaction.
  10. The term “work environment” in ISO 9001:2008 has been replaced with “Environment for the operation of processes”.

Goal of ISO 9001:2015 Certification

The goal of the International Organization for Standardization (ISO) is to provide the strategies for organizations to prevent issues in quality that impact their customers and industries. ISO 9001:2015 Certification is the result of a recent review of an existing standards and the indication that a revision was due. Although the fundamental requirements of ISO 9001 have not changed, a set of principles of quality management has been introduced.ISO 9001:2015 Certification Body provides ISO 9001 accreditation necessitates that the organization occasionally review its quality procedures.

What are the principles of quality management as per ISO 9001:2015 standard?

The following are the principles of quality management as per ISO 9001:2015 standard:

1.      Customer Focus

Today’s customers have expectations in the quality of the services and products that are on the market. Successful businesses understand these requirements and deliver the quality that meets those expectations.
Businesses must also work to exceed the expectations of customers, which helps them build credibility within their industry.

2.      Leadership

Leadership within an organization has a major impact on the quality management. Your team members must be able to take ownership of the common goal established within your business.This creates a focused sense of direction and engages your employees in meeting the quality standards that ensure customer satisfaction. It leads to a consistent alignment between your mission, goals, strategies, and policies.

3.      Engagement

Engaging the key individuals within your organizations is essential to long-term quality management and industry success. Your employees need to continually gain more skills and develop their roles within your business.Building a competent team that’s empowered to meet the requirements for quality management increases the level of value that’s delivered to your customers.

4.      Process Management

Management of your processes directly contributes to your performance. This improves the efficiency of the results you achieve and establishes consistency in your quality management.Many processes contribute to quality management. When these are integrated into a fully functional quality management system, you’ll have greater results in optimizing your business over time.

5.      Ongoing Optimization

Improving your processes is vital to maintaining quality and performance. It allows your organization to respond more effectively to any changes that occur in your internal and external environment.You can identify opportunities for continued growth while ensuring a long-term focus on process optimization.

6.      Making Decisions Based on Facts

An evidence-based process for making decisions increases your likelihood of success. This consists of gathering the data and resources you need to make the best decisions for your business.Information can be collected through data analysis and the utilization of different sources to compile a more comprehensive case for a given decision.

7.      Relationship Management

The quality of products and services is supported by the relationship that organizations develop with customers, partners, suppliers, and other parties. This provides the feedback needed to improve your processes and upgrade your quality management system.These principles of quality management are the foundation for all your success in providing value to customers and shareholders. Implementing these principles over time improves your performance and ensures lasting growth for your business.

 

Why EAS is prefer as ISO 9001 Certification provider?


EAS is one of the leading ISO 9001 certification Provider. We offer ISO certification services for ISO 9001:2015, ISO 27001:2013, ISO 22000:2018, ISO 45000:2018, 14001:2015, 22301:2012, ISO 50001:2018 etc. We are providing open-house and in-house training for IRCA ISO Lead Auditor certification courses as well. These courses and system certifications help to enhance the productivity and efficiency of the organization and employees.

Frequently asked questions: Click here

Contact Information

EMPOWERING ASSURANCE SYSTEMS PVT LTD,


Address: 1495/1, Manasarovar, 16th Main Road,

Anna Nagar West, Chennai-600040.
Mobile: +91 9962590571
Phone: 044-42693624 ,044-26162670
E-Mail: info@easiso.com




TO CONTACT US: CLICK HERE

No comments:

Post a Comment

How to Get ISO Certification for Software Development Company

What are the ISO Certifications needed for the Software Development Company? ISO 9001:2015 Certification (Quality Management Systems)...