Who
Sets the ISO 9001 Requirements?
The International Organization for Standardization (ISO) sets the standards
for ISO certification. The standards were last updated in 2015, so you will see
them written as ISO 9001:2015. There are 164 countries including the United
States, are ISO members. A majority of member countries must vote to approve
the standards before they can be updated and released.
ISO standards are concerned with helping companies to formulate and follow
the quality management system. A quality management system is a set of
documents, policies, processes, and steps that allow you to better serve your
customers.
What
are the seven quality management principles?
The seven quality management principles that form the basis for ISO
standards:
- Customer
focus–
The main focus of any quality management system should be to meet client
requirements and exceed customer expectations.
- Leadership– Leaders
at all levels of the company should encourage their teams to meet quality
standards and provide the tools for them to do so.
- Engagement– Everyone
in the organization is empowered to improve the company’s quality management
processes.
- Process
approach–
Consistent, predictable results are achieved when discrete processes are
all thought of as interconnected parts of one quality management system.
- Improvement– Companies
should continually focus on improving their present quality management
system.
- Evidence-based
decision making – Company decisions should be made based on the evaluation
and analysis of data.
- Relationship
management –
Business owners must have good relationships with suppliers, managers, and
employees to maintain high quality output.
Under ISO 9001, the development of quality management system centers around
these seven principles.
What
Kinds of Businesses Should Get ISO
Certification in Mumbai?
The number of companies that become ISO certified varies from year to year.
Businesses in any industry can seek ISO certification, but there are certain
industries for which ISO certification is particularly applicable:
- Manufacturing
- Technology
- Engineering
- Health
care
- Construction
The ISO has sector-specific 9001
standards for the particular industries.
They are:
- Petroleum,
petrochemical, and natural gas
- Medical
devices
- Governmental
electoral organizations
- Local
government
- Software
engineering
Your business can get ISO certified regardless of size, type, product,
service, or industry.
ISO 9001 Requirements: Steps for Certification
As we mentioned earlier, ISO 9001 certification eventually depends on your
business’s ability to follow a clearly documented quality management system. A
quality management system is a set of documents, policies, processes, and steps
that help you meet company goals and serve your customers.
For example, you can have the quality management system for product safety
or development of new pharmaceutical drug. Here is an example of a quality
management system from Toyota, in this case a checklist for inspecting used
cars. In order to work, a quality management system must be adapted to your
industry and your product or service. However, the ISO’s seven guiding
principles can enable you develop a custom quality management system.
What
are the required steps for ISO 9001 certification?
Once you have a quality management system in place, here are
The required steps for ISO 9001 certification:
1.
Prepare
for ISO 9001 Certification
The most important part of this step is deciding whether you need to handle
ISO 9001 certification in-house or entrust a third party consultant. The ISO
recommends contacting the ISO
Certification body in Mumbai, in as a first step to finding a reputable
third-party ISO Certification provider in Mumbai.
In either case, you will want to appoint a point person to lead the effort for ISO
9001 certification and ensure that there’s buy in from all of your employees.
If you go the do-it-yourself route, there are ISO 9001 certification kits
that bring executives up to speed regarding what’s required. Several firms also
have ISO 9001 training courses to help prepare businesses for ISO 9001
certification, You will get all of the know-how and tools needed to plan and
implement a quality management system that is compliant with ISO 9001
standards, in addition to perform your own regular internal audits to maintain
its upkeep.
ONLINE COURSES
Some online courses deliver the training in about 12 hours. In other cases,
a trainer may come to your facility, or you might choose an off-site
educational option that involves going to a campus in your area.
Remember that your quality management system must be should be suitable for
your business and your product or service. An external consultant might not
have the knowledge or the experience to prepare internal documentation and do
an internal audit.
AUDIT PROCESS:
2.
Document
Your Quality Management System
Writing out the procedures, policies, and steps that make up your quality
management system is the hardest part of getting ISO certification
in Mumbai. You need to draft process checklists, instructions, work flows,
and diagrams. There is no specific number of documents required, but you should
document every stage of your quality management system in detail.
3.
Implement
Your Quality Management System
In this step, you will need to introduce your employees to the quality
management system and train them to incorporate it in their daily work.
4.
Conduct
an Internal Audit
An audit by a certified external auditor is required for ISO 9001 certification,
but you are also required to conduct internal self-audits. These are on-site
audits conducted by your lead ISO person or consultant who is well trained in
ISO 9001 certification. The purpose of the audit is to evaluate that all works
are in compliance with the quality management system.
5.
Set
Up an External Audit and Get Certified
The last step to get ISO 9001 certification is to get the approval of an
external ISO auditor, also called an ISO registrar. There are many ISO
Certification Service in Mumbai who can help you with this step.
Generally, the external audit is divided into two parts. In the first, the
auditor will remotely assess that your company meets minimum requirements of
ISO certification in Mumbai. In the second, the auditor will visit your place
of business and evaluate compliance with ISO requirements. The auditor will
interview your staff and inspect your quality management system documentation.
An approvals process review that occurs after the final audit is necessary
before you’ll get your certificate. External audits must be repeated every
year, and certificates are reissued every three years.
ISO 9001
Certification Body provides ISO 9001
accreditation necessitates that the organization occasionally review its
quality procedures.
How
Long Is ISO 9001 Certification Good For?
To remain ISO 9001 certified, your organization must experience annual
surveillance audits. A re-accreditation review is performed by ISO
Certification agency in Mumbai after every three years to keep up
continuity of the certification. Just like that initial auditing process to get
your first certification, a person trained as ISO auditor performs those
checks. They will examine your quality management system and decide whether you
are holding up your end of the bargain and also making improvements along the
way. Remember, continual improvement is one of the ISO’s guiding principles, so
you should take time to correct and prevent errors.
After three years, the re-certification audit is carried out. It is possible
to lose your certification for big violations, like knowingly concealing
product defects and continuing to sell the items anyway. However, the auditor
might permit businesses in danger of having their ISO 9001 certifications
revoked time to make amends.
Why EAS is prefer as ISO Certification body in Mumbai?
EAS is one of
the leading ISO
certification body in Mumbai. We offer ISO certification services in Mumbai
for ISO 9001:2015, ISO 27001:2013, ISO 22000:2018, ISO 45000:2018, 14001:2015,
22301:2012, ISO 50001:2018 etc. We are providing open-house and in-house
training for IRCA ISO Lead Auditor certification courses as well. These courses
and system certifications help to enhance the productivity and efficiency of
the organization and employees.
Frequently asked
questions: Click here
Contact Information
EMPOWERING
ASSURANCE SYSTEMS PVT LTD,
Address: 1495/1, Manasarovar, 16th Main Road,
Anna Nagar West, Chennai-600040.
Mobile: +91 9962590571
Phone: 044-42693624 ,044-26162670
E-Mail: info@easiso.com